Opening a credit account Pauline Books & Media welcomes applications from wholesalers, distributors and retailers of books and media resources to open credit accounts. To open an account, please contact: Pauline Books & Media
Middle Green
Slough
SL3 6BS
England Telephone: UK 01753 577629 Overseas +44 1753 577629
Fax: 01753 511809 Overseas +44 1753 511809
Email: marketing@pauline-uk.org A form will be sent to you for completion and return. This will enable us to establish a credit rating for you. While this is being processed, we regret that any orders you place with us must be prepaid. Trade discounts We operate a system of trade discounts based on the type of customer and the classification of the goods supplied. Details are available on application.
Orders
An order for goods can be placed through this website by clicking on CATALOGUE or one of the types of goods in which you are interested at the menu on the left. Orders can also be placed by e-mail and post or during the hours of 9.30 to 5.00 by telephone or fax. Please see OPENING A CREDIT ACCOUNT above for the addresses and contact numbers.
Delivery
Every effort will be made to despatch your order as soon as possible and certainly within 10 days. If we find this is not possible, we will contact you. Deliveries to the United Kingdom and Ireland will include an appropriate charge for packing and delivery. For deliveries outside these areas, we will ask you for your preferred shipping method. These shipping costs may not be included on your goods invoice, but could be separately invoiced.
Returns
We can only accept a return of goods if you make a claim within 7 days of receiving them. Credit will only be given if the goods were damaged during delivery, or are faulty, or are returned in a saleable condition. We cannot entertain any claim, unless you first notify us of the problem. Payment For deliveries made to addresses in the United Kingdom and Ireland payment becomes due 30 days after the invoice date. For deliveries to addresses in all other countries payment becomes due 60 days after the invoice date. Monthly statements are sent to all customers with outstanding balances, and we welcome prompt settlement of these accounts. |
